Privacy Policy

Last Updated: 15 December 2025

1. Introduction

Welcome to Helen Arya Education Consultancy. I am committed to protecting your personal data and respecting your privacy. This privacy policy explains how I collect, use, and look after your personal data when you visit my website or use my educational consultancy services, and tells you about your privacy rights and how the law protects you.

2. Who I Am (The Data Controller)

For the purposes of the UK General Data Protection Regulation (UK GDPR), I am the Data Controller.

Name: Helen Arya trading as Helen Arya Education Consultancy
Email address: hello@helenaryaeducation.com
Postal address: Business Address Pending
Website: www.helenaryaeducation.com
ICO Registration Number: Registration Pending

3. The Data I Collect About You

I may collect, use, store, and transfer different kinds of personal data about you (and, where applicable, the student if you are a parent/guardian):

Identity Data: First name, last name, title, date of birth (if relevant for student age verification).
Contact Data: Billing address, email address, and telephone numbers.
Education Data: Academic history, school reports, exam results, special educational needs (SEN) details, or learning goals required to provide consultancy services.
Financial Data: Bank account and payment card details (if you pay directly).
Transaction Data: Details about payments to and from you and other details of services you have purchased from me.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location (collected via cookies if you use analytics).

4. How I Collect Your Data

I use different methods to collect data from and about you including through:

Direct interactions: You may give me your Identity, Contact, and Financial Data by filling in forms on my website or by corresponding with me by post, phone, email, or video call.
Automated technologies: As you interact with my website, I may automatically collect Technical Data about your equipment, browsing actions, and patterns.

5. How I Use Your Personal Data

I will only use your personal data when the law allows me to. Most commonly, I will use your personal data in the following circumstances:

Performance of Contract: To provide the educational consultancy services you have booked (e.g., reviewing school applications, tutoring, or advising on curriculum).
Legitimate Interests: To manage my business, keep records updated, and study how customers use my services to improve them.
Legal Obligation: If I need to comply with a legal or regulatory obligation (e.g., keeping tax records for HMRC).

Note on Children's Data: Where I am providing services to a child (under 13), I require explicit consent from a parent or guardian to process the child's data.

6. Disclosures of Your Personal Data

I do not sell your data. However, I may share your personal data with the following trusted third parties to help run my business:

Service Providers: IT and system administration services (e.g., Google Workspace, Microsoft 365, Zoom/Teams for meetings).
Professional Advisers: Accountants, lawyers, insurers, or bankers.
Regulators: HM Revenue & Customs (HMRC) and other authorities acting as processors or joint controllers based in the United Kingdom.

7. International Transfers

I generally store your data within the UK. If I use service providers (like email marketing platforms or cloud storage) based outside the UK, I ensure they offer a similar degree of protection by ensuring they are located in countries deemed "adequate" by the UK government or by using specific contracts approved for use in the UK.

8. Data Security

I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. This includes using password-protected devices, secure cloud storage, and limiting access to your personal data to only myself or strictly necessary contractors who are subject to a duty of confidentiality.

9. Data Retention

I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Client Records: Generally kept for 6 years after our business relationship ends for tax/legal purposes.
Enquiry Data: Kept for 12 months if no service is booked.

10. Your Legal Rights

Under data protection laws, you have rights in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent.

If you wish to exercise any of the rights set out above, please email me at hello@helenaryaeducation.com.

11. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. I do not control these third-party websites and am not responsible for their privacy statements.

12. Cookies

My website uses cookies to distinguish you from other users of the website. This helps me to provide you with a good experience when you browse my website and also allows me to improve my site. You can set your browser to refuse all or some browser cookies.

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